Bought a new sofa, fridge or antique?
Book us and have a stress-free delivery!
Help Us to Help Yourself
Be Accurate When Booking
Be as accurate as possible when making a booking. We understand that you might not be able to estimate volume and weight correctly, so we can accept rough estimates. However, if you are giving us significantly incorrect details, we reserve the right to recalculate our fees and put on extra charges.
Extra Delivery Options
We offer a range of options to help you have a seamless and stress-free experience. Consider including professional packing & protection service, a two-man team to collect and deliver your item or any other suitable option for your particular delivery.
Be sure to let us know of any instructions or specific date & time frames and limitations you might have so that we can try and fit around them.
Make Yourself Available
Once we send you a time slot, try to make yourself available. We are not doing the same routes every day, so our next run in your area might be in several days.
Prepare The Goods for Transportation
Once our courier arrives, he will be happy to see empty, packed & protected items, waiting next to the door, if possible.
Get Ready for Delivery
Make a plan of how the goods will be moved around and make space if needed. Our courier runs on a tight schedule, so he is not able to spend too much time helping you.
Top Questions From Customers
Can I cancel a collection or delivery slot?
Yes you can, but please keep in mind that this can lead to a delay in your collection and delivery.
How can I track my delivery order?
After you book your delivery, you will receive an email with a tracking tag and a link from where you can track your delivery.
Can I pay my outstanding balance in advance?
Yes you can - you just need to go to www.xpertdelivery.co.uk, click "Pay" and enter the tracking tag of your order that should have been sent to you in the initial booking email.